Frequently Asked Questions

Below are some frequently asked questions about staying at the Quayside Hotel, Brixham.

What time can guests check-in and check-out at the Quayside Hotel, Brixham?

Check-ins are from 14:00 and check-out is at 11.00. We are more than happy to look after your luggage if you should arrive earlier than 14:00.

What time is breakfast served?

Breakfast is served in the Main Restaurant from 08:00 – 10:00.

Is there a car park at the Quayside Hotel?

Yes, we have a free car park for all residents to use. Our private car park is situated approx 350 yards from the Hotel and is controlled by an ANPR camera system. Guest are requested to park outside the Hotel as usual to check-in, unload any luggage, and register their car. The staff will then give directions to the car park. Unregistered vehicles will be liable to a fine issued by Parking Eye. 

Does the Quayside Hotel allow pets?

Sorry, but no pets are allowed.

Is there a restaurant Quayside Hotel, Brixham

Yes, we have our Quayside Restaurant. Please check out our Restaurant page for more information and our sample menu. We also have a fantastic selection of restaurants, cafes, and bars in Brixham, and other closeby towns such as Paignton and Torquay.

Are you able to accommodate for dietaries such as a vegan diet, gluten-free, and allergies?

Yes, we can accommodate for all dietary requirements. Please let us know when you are booking your stay or dinner reservation at the Quayside Hotel so that we can add your requirements to your reservation details.

Do you have a bar?

Yes, we have the Ernie Lister bar which is located next door to the hotel. Our very well-stocked bar is available from 4pm to 11pm for residents. We have a good selection of local bottled ales, lagers, wines, spirits, cocktails, and soft drinks.

Is it better to book directly with the hotel?

We do prefer guests to book through us directly, and that’s why we offer the best rate guaranteed if you do. On average we pay around 20% commission to travel agents including booking.com and expedia.com. Sometimes adding an intermediary can be challenging, as we are not able to change/amend your booking directly. You’ll need to call the travel agent if you wish to amend your stay.

What is the cancellation policy?

Rooms may be cancelled without charge provided 48 hours notice of cancellation is given. If cancelled within 48 hours of the arrival date, one night’s accommodation will be charged at the pre-booked rate for Bed and Breakfast and 80% of the pre-booked rate for Dinner, Bed, and Breakfast.

How do I cancel my reservation if I’ve booked via a third party?

Please contact the company you booked with, they will be able to advise you of the terms and conditions of your booking and will make any permitted changes on your behalf.

What happens if I don’t arrive?

If you fail to arrive on the day of your booking, the full room price will be charged. Please check the terms and conditions of the package you have booked for details of our cancellation policy.

Is there a minimum age requirement to reserve rooms?

Guests need to be 18 and over to reserve a room and to have a room for themselves. 

Are you family-friendly?

Yes, we have many rooms suitable for families travelling with young children. Please contact us to discuss.